Frequently Asked Questions

General Questions

What are the library hours?

The library is open Monday – Friday: 7:30 am – 10:30 pm; Saturday: 8:00 am – 5:00 pm; and Sunday: 10:00 am – 7:00 pm.

Does the library have private study rooms?

The library’s four study rooms are available on a first come, first-served basis and are for individual as well as group study. There is no time limit on study room usage but if left unoccupied for 15 minutes, items will be removed to allow others access to the room.

If all the study rooms are full, can I use the classroom?

You will need to inquire at the Reference desk about the room’s availability.

Is there a refreshment area?

Yes, it is located near the building’s main entrance. It contains hot and cold beverage machines, snack machine, microwave, and tables and chairs.

Can I get change?

Change will be made at the library staff’s discretion and will not be made for amounts over $5.00.

Can cell phones be used?

The library has two designated areas for cell phone use: the library entry way and the northern hallway. Cell phones need to be either turned off or on vibrate within the Library. Please do not use cell phones in the quiet reading area, the refreshment area, or in the study rooms.

Is there a bulletin board?

Yes, it is located by the North entrance of the Library. Please inquire at the Circulation/Reference Desk and if approval is given, we will post the information for you.

Is there a Lost and Found?

Items left in the library are kept at the Reference desk for one month before being sent to the campus mailroom. The library is not responsible for items that are left unattended, and the library staff reserves the right to move belongings that appear abandoned for fifteen minutes or more to the Reference desk.

What level of noise is acceptable in the Library?

Quiet talking and group study is permitted throughout the library as long as it does not disturb others. Doors to the study rooms should be closed when in use. Cell phones and all similar devices are to be turned off or set on “vibrate” or “silent” mode. Headphones should be used at all times when using media and should always be set to low volumes. Users determined by the library staff to be disruptive to a quiet atmosphere may be asked to lower their voices or to leave the library.

Are children welcome?

If it is necessary to bring a child to the Library, the responsible adult should note that:

  • Library staff do not provide childcare.
  • Parents or guardians are responsible for their child’s conduct and noise level.
  • If your child becomes distracting to others and their behavior does not quickly improve, you and your family could be asked to leave.
  • Please keep your child with you. The Library is not childproof. Children’s books can be found on a bookshelf in the quiet reading area, but can only be used in the Library.

Are the moving shelves dangerous?

No. There are numerous safety precautions built into the shelving for your protection.

Borrowing Services

Do I need my student ID to check out Materials?

Students must have a current student ID card the first time they check out material and they must also currently be enrolled. In addition to being enrolled in classes, students will need to present a current student ID or driver’s license to check out material once they have a library account.

How long can library materials be kept?

The Bellevue University Library has information in many formats. Some may be borrowed (checked out) while others are for in-library use only.

  • In-Library Use Only: In-Library Use Only: Reference books, magazines, journals, newspapers, and children’s books.
  • 2 Hour Loan Period (in-Library Use Only): Print items on reserve (including solution manuals),
  • 4 Hour Loan Period (in-Library Use Only): Laptops, headphones, computer mice, webcams, dry-erase markers, and remote controls.
  • 7 Days (limit of 3 Total): DVDs
  • 21 Days (limit of 15 titles): Print materials (books) and audio books. This loan period is for: Students attending classes on the Bellevue campus, Lozier campus students, Alumni, Community Users, and Reciprocal Borrowers.
  • 28 Days (limit of 15 titles): Items from the general collection. This loan period is for: Online students and those who attend classes in communities outside the Omaha area.
  • 60 Days: Items from the general collection. This loan period is for: Bellevue University faculty and staff.

Can patrons renew items?

Books can be renewed twice for 21 days at a time if a hold has not been placed on the item. Audiovisual material may be renewed once for an additional 7 days.

Does the library charge overdue fines?

Students are charged overdue fines of $.10 per day for books and $1.00 per day for audiovisual material. In-library use only materials like laptops, headphones, and reserve materials accumulate a $1.00 fine if they become overdue, and will accumulate an additional $1.00 fine for every hour they are overdue after that.

Can a hold be placed on an item that is checked out?

You can ask to place a hold via the Circulation desk, either in person or by calling 1.402.557.7314. The library staff will notify you when the item is available.

What are the restrictions on Reserve items?

Items put on Reserve by an instructor typically must be returned within 2 hours and should not leave the library. Individual instructors may make exceptions to these rules.

Does the library have a self-check machine?

The self-check machine is located near the circulation desk and requires a library barcode and an active Library account to check out material.

Where can library materials be returned?

Materials may be returned at the Circulation desk or in the book drops. Book drops are located at the main and west entrances of the Library and to the right of the front door at the Lozier Professional building. Book drops remain available after the buildings have closed.

Can DVDs and audiobooks be placed in the bookdrop?

Yes.

Is there a list for the catalogs of other academic libraries in Nebraskas?

A list of other Nebraska Libraries for whom we have a Reciprocal Borrowing agreement with can be found here.

Can Bellevue University students check out books from other libraries?

You will need to present the other library with your current Bellevue University student ID card and a picture ID. In addition, your library account must be in good standing. Inquire about “reciprocal borrowing privileges” at the circulation desk of the academic library you are visiting. Check here for a list of academic libraries with which you can make use of reciprocal borrowing privileges.

Can college students from Nebraska colleges or universities use the library?

Current students from reciprocal schools may borrow materials and use the library’s computers for research purposes. To check out material, reciprocal students need to present a valid student ID. Reciprocal students are expected to pay 10 cents per page for printing.

Can people not affiliated with Bellevue University use the library?

By paying a $40.00 Community User fee, inactive students who have not yet completed their degree, applicants who have not yet begun class, and other members of the community may have borrowing privileges for one year. Inactive and prospective Bellevue University students will have the $40.00 fee credited to their account if they register for classes within a year of paying the fee and present the library receipt to the Associate Director, Student Accounts in the Business Office? Other community members may use the Library and the computers after inquiring at the Circulation/Reference Desks for a guest login at no charge and for an unlimited amount of time. However, Bellevue University students do have priority over non-paying community members.

Library Materials

Does the Library have books to help prepare for CLEP and DSST tests?

Yes, the Library owns multiple copies of study materials and practice tests which are helpful when studying for CLEP and DSST tests. Because of high demand, they may not be immediately available and renewals may not be possible. Students can only have 2 CLEP and DSST books checked out at a time.

Do you have the current edition of my textbook for class?

Because textbooks can change frequently and the Library has a limited budget, it is unlikely that you will find a copy of your textbook in our collection. To obtain a copy of your current textbook, contact the BU bookstore at 1.402.557.7070.

Where are the reference materials? Can they be checked out?

The reference collection is located between the study rooms and the Reference desk. All reference books have “REF” marked in their call number. These materials cannot be checked out but photocopies may be made of their content.

Does the library have daily newspapers?

Daily newspapers are located between the audio visual and periodical sections near the main entrance.

Are there audiovisual (DVD or Audiobook) materials in your collection?

Yes. The audiovisual collection is located near the circulation desk.

Can I buy or rent textbooks from the Library?

No. You will need to contact the Bookstore or call 1.402.557.5050 to acquire textbooks.

Library Services

If Bellevue University does not own an item, can it be borrowed from somewhere else?

The library provides interlibrary loan service to Bellevue University students, faculty, staff, alumni and community users. You can request material using our online form. You can also initiate the interlibrary loan request yourself by using Interlibrary Loan Direct Request through the WorldCat database.

What is the charge for Interlibrary Loan?

All patrons except faculty and staff will be charged $1.00 per interlibrary loan request. Items sent UPS will have an additional $1.00 charge. When material is picked up on campus payment is due in full at the time of pickup. When material is sent to the Lozier center or mailed by UPS, payment is due in full within one week of receiving the material.

  • Articles emailed – $1.00 per article
  • Articles picked up on campus / faxed locally / intercampus mail – $1.00 per article
  • Articles mailed – $2.00 per article
  • Articles faxed locally – $1.00 per fax
  • Articles faxed long distance – $1.00 per page
  • Articles faxed internationally – $3.00 per page
  • Books sent by mail – $2.00 per book
  • Books picked up on campus / intercampus mail – $1.00 per book

Patrons may request only one currently used textbook within a six month period. No textbook renewals will be granted.

Does the Library Provide Faxing Services?

The Library provides faxing service for students. Local faxes cost $1.00 per fax; long distance faxes are $1.00 per page. International faxes are $3.00 per page. Faculty and staff may fax their own material. Incoming faxes for students are not accepted.

Is there a phone in the library for patron use?

A telephone for local or toll-free calls is available in the Refreshment Area.

Are DVD players available in the library?

There is one DVD player available in the quiet reading area. The DVD player can only be used in the library and cannot be reserved in advance. A remote control can be checked out for 2 hours with a 2 hour renewal.

Is there a typewriter available for patron use?

No.

Computers, Printing, and Copies

Are there computers in the library for student use?

The library has 22 public desktop computers; in addition, 12 laptop computers are available for in-library check-out only. Each machine is equipped with Microsoft Word, PowerPoint, and Excel as well as Internet Explorer.

What is involved in checking out a laptop computer?

You will need to have a student ID, a credit card or driver’s license, and a library account. You may check out a laptop computer for 4 hours with the option of renewing once.

Is there a charge for printing?

We do not charge those affiliated with Bellevue University for printing, but we ask that you limit printing to 25 pages per day. Other patrons, including reciprocal or community users, are asked to pay $.10 per page at the Circulation desk.

Does the Library provide color printing?

Library staff can print assignments, research papers, charts, graphs, PowerPoint, and database articles for patrons in color. Patrons wishing to print in color should notify the library staff of their intentions before emailing the document as an attachment to library@bellevue.edu. Patrons can also save their document to their flash drive to give to the library staff for printing. Only material that is related to classwork will be printed in color. Printing requests will not be granted within 15 minutes of closing.

Does the library have a photocopy machine?

There is one photocopier in the library located near the periodical collection (main entrance). Copies cost $.10 each. Each copier has the ability to make 8 ½ x 11, 11 x 14, or 11 x 17 copies.

Are scanners available for use?

One scanning station is available in the printing area, near the Library Staff Offices door. This station is available on a first-come first-serve basis for up to 15 minutes. Scanners are not to be used for photocopying purposes and copyright law prohibits pages from copyrighted materials to be scanned and saved electronically. The Library is not responsible for ensuring the privacy of scanned personal information.

Research Databases and Online Library Resources

How can library databases and services be accessed from off-campus?

If you try to access any library databases and services that require off-campus authentication, you will be presented with a pop-up window that will prompt you for your campus username and password. Your username must be typed in the following format: Bellevue\studentID

How can I learn more about the databases available to me?

The A-Z Database List contains detailed information about databases, including a description, links to guides and tutorials related to specific databases, and vendor information.

Where can I find the Adobe Digital Editions Installer link?

Access it from: http://www.adobe.com/solutions/ebook/digital-editions.html

How do I download titles from the Ebrary databases?

  1. Patrons first need to install Adobe Digital Editions (free online).
  2. Up to 10 Ebrary documents can be downloaded at a time per patron account.
  3. Full-document downloading is available for multi-user documents, which can be downloaded for 14 days.
  4. Titles will be accessible on most computers and devices, but not the Kindle.
  5. Not all titles are available for download due to publisher restriction. Those not available for download may be viewed online only.
  6. Additional information is available from: http://support.ebrary.com/kb/download-entire-e-book/

How do I download eBooks on EBSCOhost to portable devices?

  1. Download an eBook title from EBSCOhost by clicking on the “Download” link on the search result page or from within the detailed record.
  2. Select your preferred checkout period and click “Checkout & Download.”
  3. Drag and drop the title icon to your portable device.
  4. Read your eBook on your portable device.*
  5. You will need to have a “My EBSCOhost” account created and be signed in to view the titles.

*In order for a portable device to be used with eBooks on EBSCOhost, it must be compatible with Adobe® Digital Editions.

What is the name of the Bellevue University Library catalog?

Our online catalog is called eCatalog.

What settings on my computer should I check if I am having problems connecting to Library resources?

Make sure that all your pop-up blockers are off and cookies are allowed. You may need to clear your cookies and cache/history. Check to see if you have the most current versions of programs such as Adobe Reader and Java. If you are still having connection issues, be sure to contact the Reference desk.

Assistance

What help is available for doing research or finding materials?

The staff at the Reference desk can help with a variety of questions, including helping you find appropriate databases, locating statistics, selecting search terms, interpreting records, searching the internet, evaluating web sites and finding materials. You can contact the Reference staff by any of the ways listed on the Ask a Librarian page.

How do I get help when the library is not open?

We offer assistance through our 24/7 Library Chat service, available through the chat boxes found throughout our webpages. We will also reply to messages left via phone and emails. We will normally respond within 24 hours.

Are there tutorials or guides with information about databases, resources, and services?

The Bellevue University Library has an interactive tutorial called BUILD-IT available from its website. BUILD-IT provides a comprehensive overview of how to research and find materials. The tutorial is divided into five modules, each with an interactive quiz.

There are also numerous tutorials listed in the Tutorials section of the Library webpage, guides available under the heading LibGuides, and database details given on the A-Z Database List page.

Where is information available on how to cite online sources in APA or MLA style?

Detailed information is available through our Citing Sources LibGuide. Help can also be found in the online tool NoodleTools available from the library homepage. APA or MLA style manuals are available in the reference section of the library. Also throughout the academic year, 45 minute citation workshops are available at no charge.

24/7 Librarian